Privacy Policy
Ivyspring International publisher respects your privacy and handles personal information in accordance with applicable privacy laws. We treat personal information as confidential except where disclosure is necessary for the purposes described below.
1. Collection and Storage
Information Collected: We may collect contact and payment-related information for user accounts, orders, and enquiries. For authors, editors, and reviewers, we may also collect affiliations, areas of expertise, manuscripts, peer-review reports, and editorial correspondence. Technical information, such as IP address, browser or device information, and access times, may also be collected when you use our website.
How Information is Held: Personal information is stored in electronic systems using reasonable technical and organisational safeguards to protect against unauthorised access, loss, misuse, or disclosure.
2. Use and Disclosure
Use and Disclosure: Personal information may be used for publishing and editorial activities, communications, payment processing, website and system operation, security, administration, and related purposes, or as required or authorised by law. Publication metadata and, where applicable, published articles or associated information may also be provided to indexing, registration, archiving, and repository services, such as Crossref and PubMed Central.
Overseas Disclosures: Because our publishing activities, technical infrastructure, and editorial networks operate internationally, personal information may be disclosed to:
- service providers, hosting providers, and indexing or repository services located in Australia and overseas; and
- external reviewers, editors, and editorial board members located worldwide, where necessary for peer review and editorial assessment.
3. Access and Privacy Concerns
You may contact us through our Contact Us page to request access to, or correction of, personal information we hold about you. Please identify the information you are seeking and provide sufficient details for us to locate it. We may also ask you to verify your identity before providing access.
If you have a privacy concern or wish to make a complaint about how we have handled your personal information, please contact us and provide details of your concern. We will review and respond to your complaint within a reasonable period.
4. Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in our operations, practices, or legal requirements.